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Posted by Dana Minyard | Nov 10, 2023 | Information Technology, Innovation |
Discussions about conversational AI are ubiquitous these days and virtual or cognitive agents, such as chatbots and the like, are at the forefront. With the mission to understand how these technologies impact services, what they...
Read MorePosted by Dana Minyard | Nov 10, 2023 | Innovation, Legal Process |
As Benjamin Franklin once eloquently put it: “By failing to prepare, you are preparing to fail.” These wise words are applicable to many facets of life, including business – whether you’re preparing a presentation,...
Read MorePosted by Dana Minyard | Nov 10, 2023 | General Outsourcing, Innovation |
SSON talked to Filippo Passerini, the former group president of GBS and Chief Information Officer at Procter & Gamble about how GBS became relevant to the entire organization; what’s important when working with BPO...
Read MorePosted by Dana Minyard | Nov 10, 2023 | Information Technology, Project Outsourcing |
In daily life as an individual, you rely on others – from neighbors to police to lawyers and judges to armed forces – for protection against threats of all kinds. At the same time, you also bear responsibility: the more careless...
Read MorePosted by Dana Minyard | Nov 10, 2023 | Innovation, Talent Management |
SSON talked to the Head of HR Services Germany at Merck KGaA and the EMEA Talent Acquisition Manager UK & Northern Europe at LinkedIn about strategies to ensure added value for the business, social recruiting, expectations...
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