As Benjamin Franklin once eloquently put it: “By failing to prepare, you are preparing to fail.” These wise words are applicable to many facets of life, including business – whether you’re preparing a presentation,...
Read MoreContact centers today face a variety of challenges – from keeping customers happy to the pressures of meeting key performance indicators (KPIs) to staffing issues – so it’s understandable that data security compliance may not be...
Read MoreAcademic and author Gillian K. Hadfield is a pioneer in pushing the current legal system into the 21st century. Hadfield is a Faculty Affiliate at the Vector Institute for Artificial Intelligence in Toronto and the Center for...
Read MoreWhile walking outside on my way to an early meeting, between sips of coffee I was jarred awake by a passing car with the music of Van Halen blaring through the speakers. As a fan of “early” Van Halen I snickered to myself...
Read MoreWith B-Day (Brexit) looming closer, the government has released a series of guidance notes intended to help prepare the public for a “no-deal” situation. Although last month’s notice in relation to data protection is...
Read MoreTell us about your career path. How did you get into this field? Was it purposeful or by accident? While I was training to become a lawyer with a firm in London, I worked with the outsourcing team. They were part of the...
Read MoreTell us about your career path. How did you get into this field? Was it purposeful or by accident? I started management consulting at Oliver Wyman after graduation. With both marketing and finance internships, it was the best...
Read MoreBrexit. That’s a fun topic, isn’t it?! Regardless of what you may think about it, you cannot but notice the impacts it is already having on businesses across Europe. The indecision of the United Kingdom (UK) to approve a plan is...
Read MoreIn today’s fast-paced business environment, sourcing and procurement departments are often left in a difficult position; they are required to become quicker and more proficient when it comes to sourcing the essential direct and...
Read MoreIf your company is like most, it promotes “boilerplate” contracts or at a minimum, pushes for standardized terms, such as the contract length, warranties, a 30-day termination of convenience clause or 90-day payment terms. While...
Read MoreThe fact that the U.K.’s economy is quite closely linked with the EU only means that a deal or no-deal Brexit will have huge ramifications. It could lead to a supply chain crisis for which businesses need to prepare for...
Read MoreLibby Weber – Associate Professor of Strategy at The Paul Merage School of Business, University of California, Irvine – promotes a way of thinking about contracts beyond their traditional “preventive” role of...
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