SSON talked to Filippo Passerini, the former group president of GBS and Chief Information Officer at Procter & Gamble about how GBS became relevant to the entire organization; what’s important when working with BPO partners; and much more. Read the full interview here for free: http://bit.ly/SSOW-Interview-Passerini
An introduction to the “Academics of Outsourcing”
Over the last five years I have been privileged to have funded research in partnership with the University of Tennessee and the United States Air Force to study outsourcing...
